What is the Return/Refund policy period applicable for different categories?
* All the products under a particular category may not have the same return/replacement period. Kindly always check the respective product’s return/replacement policy.
Category : All
Return Period after Delivery :
10 days Replacement No Refund No exchange
For products where installation is provided by MyStoreKart:
Please do not open the product packaging by yourself. MyStoreKart authorized personnel shall help in unboxing and installation of the product.
The return period for such products commences from the date of installation.
What items can I Exchange?
We allow exchange on items. You can exchange an item for the same product in the size/color of your choice.
We hope you understand that the product can only be used for trial and cannot be used, washed, ironed or tampered in any way. Please include all price tags, labels, original packing and invoice along with the product.
I have changed my mind and would like to retain the product. What do I do?
Please call us to cancel your return request and we will do the needful.
How do I claim warranty for a DigiFlip product?
You can contact Customer Support in case of a defective product. You are required to provide the respective Order ID details. Our product warranty is valid only for the mentioned warranty period.
You can cancel your order online before the product has been shipped. Your entire order amount will be manually refunded.
In case the item you have ordered has been shipped but has not yet been delivered to you, you may not cancel the order online.
Unfortunately, an order cannot be cancelled once the item has been shipped/delivered to you.